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How Big Is the Global CRM Software Market?
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Question of the Week
Recent Report | February 24, 2020

How Big Is the Global CRM Software Market?

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QUESTION OF THE WEEK: How Big Is the Global CRM Software Market?

Insights from China: Opportunities for Brands in WeChat
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Insight Reports
Apparel and… E-Commerce …
Recent Report | February 24, 2020

Insights from China: Opportunities for Brands in WeChat

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We look at the marketing and service opportunities in China’s WeChat super app. We discuss how brands and retailers—including Dior, …

Highlights from the Hype Innovation Showcase: Sustainability and Technology Key to the Future of Physical Retail
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Event Coverage
Recent Report | February 24, 2020

Highlights from the Hype Innovation Showcase: Sustainability and Technology Key to the Future of Physical Retail

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Key themes from the Hype Innovation Showcase, The Future of the Store: Sustainability & Supply Chain, included sustainability and technology. …

Coronavirus Briefing: China’s Outbound Tourism Will Be Hurt, but Possibly Not for Long
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Flash Reports
Apparel and… E-Commerce …
Recent Report | February 24, 2020

Coronavirus Briefing: China’s Outbound Tourism Will Be Hurt, but Possibly Not for Long

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Chinese outbound travelers led spending in tourism globally before the coronavirus outbreak. We discuss the potential short-term impact that the …

Weinswig’s Weekly—February 23, 2020
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Weinswig’s Weekly
Recent Report | February 23, 2020

Weinswig’s Weekly—February 23, 2020

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This week’s note “From the Desk of Deborah Weinswig” looks at the reports of the death of online-only retail—are they …

Highlights from Walmart’s 2020 Investment Community Meeting
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Event Coverage
Food, Drug,…
Recent Report | February 21, 2020

Highlights from Walmart’s 2020 Investment Community Meeting

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Walmart held its 2020 investor day in New York, outlining ambitious plans to move into healthcare and profiling the secrets …

January 2020 UK Retail Sales: Online Retailers and Small Chains Drive Growth
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Insight Reports
Recent Report | February 20, 2020

January 2020 UK Retail Sales: Online Retailers and Small Chains Drive Growth

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Total UK retail sales saw accelerated growth in January 2020 versus December 2019, fueled by online retailers and small chains. …

Weekly US and UK Store  Openings and Closures Tracker 2020, Week 8: Pier 1 Imports Files for Chapter 11 Bankruptcy
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Store Trackers
Apparel and… Department …
Recent Report | February 20, 2020

Weekly US and UK Store Openings and Closures Tracker 2020, Week 8: Pier 1 Imports Files for Chapter 11 Bankruptcy

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Our Weekly US and UK Store Openings and Closures Tracker reports on store closures, openings and bankruptcies. This week, there …

Beauty Insights: Assessing the Impact of the Coronarivus on Global Beauty Companies
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Insight Reports
Beauty Bran…
Recent Report | February 20, 2020

Beauty Insights: Assessing the Impact of the Coronarivus on Global Beauty Companies

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With the number of cases of coronavirus continuing to rise, we assess the potential impact of the outbreak on global …

RetailTech: How Salesforce Has Become a Juggernaut in Retail Technology
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Deep Dives
E-Commerce …
Recent Report | February 20, 2020

RetailTech: How Salesforce Has Become a Juggernaut in Retail Technology

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Two decades ago, several Oracle employees left to found their own retail technology startup. Now, Salesforce dominates the cloud-based space, …

Three Things You Need To Know: Cannabis Insights—The CBD Consumer
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Recent Report | February 19, 2020

Three Things You Need To Know: Cannabis Insights—The CBD Consumer

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We present Three Things You Need To Know on Cannabis Insights: The CBD Consumer.

Coronavirus Briefing: Outbreak Disrupts Global Supply Chain, Particularly in Fashion
Free
Flash Reports
Apparel and… Beauty Bran…
Recent Report | February 19, 2020

Coronavirus Briefing: Outbreak Disrupts Global Supply Chain, Particularly in Fashion

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Factories in China have been operating at partial capacity due to the coronavirus outbreak, impacting on supply chains globally. With …

2020 Tax Tracker, Week 2: Tax Filings Narrow the Gap with Last Year, Refunds Still Down
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Insight Reports
Recent Report | February 19, 2020

2020 Tax Tracker, Week 2: Tax Filings Narrow the Gap with Last Year, Refunds Still Down

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While tax returns and refunds are progressing slightly more slowly this year than last, the IRS expects the pace to …

Consumer Tech Briefing: Retailers Drive Customer Engagement through AR Technology
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Insight Reports
Recent Report | February 18, 2020

Consumer Tech Briefing: Retailers Drive Customer Engagement through AR Technology

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Each month, our Consumer Tech Briefing series discusses recent developments in the world of technology. This month, we focus on …

January 2020 US Retail Traffic and In-Store Metrics: Traffic Decline Abates for the Third Month in a Row
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Insight Reports
Recent Report | February 18, 2020

January 2020 US Retail Traffic and In-Store Metrics: Traffic Decline Abates for the Third Month in a Row

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US store traffic continued falling in January, for the third month in a row. The bright spot is that while …

Delta Air Lines To Invest $1 Billion in Sustainable Future
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Flash Reports
Recent Report | February 18, 2020

Delta Air Lines To Invest $1 Billion in Sustainable Future

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On February 14, 2020, Delta Air Lines announced that it will commit $1 billion over the next decade to reduce …

How Much Do Chinese Consumers Contribute to the Global Luxury Goods Market?
Free
Question of the Week
Recent Report | February 17, 2020

How Much Do Chinese Consumers Contribute to the Global Luxury Goods Market?

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QUESTION OF THE WEEK: How Much Do Chinese Consumers Contribute to the Global Luxury Goods Market?

January 2020 US Retail Sales: Multiple Sectors Register Declines Amid Overall Slower Growth
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Insight Reports
Recent Report | February 17, 2020

January 2020 US Retail Sales: Multiple Sectors Register Declines Amid Overall Slower Growth

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Total US retail sales excluding gasoline and automobiles crept up in January—but not nearly as quickly as December’s strong growth. …