We discuss select findings from our US consumer survey and compare them to findings from previous weekly surveys.
1. Online Jump for Apparel and GroceriesThis week, we recorded an increase in online shopper numbers for apparel and grocery categories in the past two weeks.
Each week, we ask respondents which retailers they bought food and nonfood products from over the two weeks preceding the survey date.
Our survey unsurprisingly indicates that food demand remains below its holiday levels. This week, Walmart saw the largest decline in food shoppers: the proportion of shoppers reporting they had shopped for food at Walmart in the last two weeks declined roughly seven percentage points, but the retailer retained a commanding lead in shoppers over competitors. Clear trends in shoppers’ changing preferences for other food retailers are yet to emerge in the wake of the holiday season: of the twelve retailers we ask respondents about, only two have seen the proportion of consumers shopping there move in a consistent direction each of the past two weeks.
For nonfood purchases, Amazon and Walmart saw shopper numbers drop slightly this week and sit at about ten percentage points lower than holiday values. Department stores continued to see a decline in shoppers, as the proportion of respondents reporting that they had shopped at Kohl’s dropped for a fourth straight week.
3. Slight Increases in Avoidance Rates of Shopping Centers and Sharp Rises in Avoidance of Communal PlacesIn this week’s survey, the avoidance rate of any type of public area stood at 82%, versus 81% last week and 83% two weeks ago.
Figure 1. All Respondents: Proportion That Are Currently Avoiding Shopping Centers/Malls (% of Respondents)
[caption id="attachment_122539" align="aligncenter" width="700"] Base: US respondents aged 18+