Our
US Monthly Retail Traffic and In-Store Metrics Report reviews year-over-year changes in selected store-based metrics, including sales, traffic and conversion rates.
- US store-based traffic continued to fall in September, according to RetailNext. Retail traffic decreased 5.7% year over year in September, worsening from the 4.7% decline in August.
- The conversion rate (sales transactions as a percentage of traffic) advanced 1.4 percentage points in September following growth of 0.7 percentage points in August.
- Transaction volume increased 0.1% in September, the best performance in more than four years.
- The product return rate remained flat in September after declining 0.1 percentage point in August.
ATV declined after a 12-month growth streak, while shopper yield gained for the eighth consecutive month.
- ATV (sales divided by transactions) declined 1.3% in September, compared to 3.9% in July and 1.0% in August.
- Shopper yield (sales divided by traffic) grew 4.7% year over year in September, the same rate as August.
[caption id="attachment_98257" align="aligncenter" width="700"]
ATV = average transaction value, % Return = percent of goods returned to stores
Source: RetailNext [/caption]
Data for September showed performance varied over the course of the four weeks:
- The first week of September (which included Labor Day) performed the best for sales, conversion rates and shopper yield. The same week last year was negatively impacted by Hurricane Florence: The low base also contributed to this year’s year-over-year growth.
- September 21 performed the best for traffic, while September 23 reported the lowest performance.
- Sales, ATV, shopper yield and transaction volumes were lowest on September 23, while conversion rates were lowest on September 22.
The northeast, south and west reported sales and traffic declines while the midwest reported increases in sales and traffic.
The northeast registered the largest year-over-year decline in traffic at 8.5%, as it experienced cooler conditions. The midwest reported a marginal increase in traffic at 0.3%, as it experienced wetter conditions which were favorable for shoppers.
The south registered the largest year-over-year decline in sales at 4.4%, as it experienced the warmest September in the past 55 plus years. The midwest reported a year-over-year in-store sales increase of 3.1%, as most parts of the region experienced the wettest September since 1986.