Details of the Announcement
On September 26, Kohl’s announced that Kevin Mansell, the company’s Chairman, CEO and President, would retire in May 2018 at the company’s annual shareholders meeting. At that time, Michelle Gass will be appointed CEO, and Sona Chawla, the company’s COO, will be appointed President.
Kevin Mansell
About Kevin Mansell
Mansell’s tenure at Kohl’s spans 35 years, during which the company grew from a local Milwaukee-area retailer with a dozen locations to a national company with more than 1,100 stores across 49 states, generating annual sales of $19 billion. During Mansell’s tenure as CEO, Kohl’s navigated a financial recession, broadened its brand portfolio, grew its e-commerce business to $3 billion and redefined itself as an omnichannel retailer with commensurate digital capabilities.
Michelle Gass
About Michelle Gass
Gass joined Kohl’s in 2013 as Chief Customer Officer, responsible for marketing and e-commerce. In 2015, her role expanded to Chief Merchandising and Customer Officer, adding responsibility for the merchandising, planning and product development divisions. Before joining Kohl’s, she spent nearly 17 years at Starbucks, holding a variety of leadership roles overseeing marketing, Starbucks beverage, food and merchandising, and global strategy. Most recently, she served as President, Starbucks EMEA. Before joining Starbucks, Gass worked at Procter & Gamble.
Sona Chawla
About Sona Chawla
Chawla will continue to manage Kohl’s omnichannel operations, including store operations, logistics and supply-chain network, information and digital technology, as well as e-commerce strategy, planning and operations.