albert Chan
QUESTION OF THE WEEK: How Has Covid-19 Impacted Omnichannel Fulfillment for Major US Store-Based Retailers?
The surge in online orders at store-based retailers was reflected in demand for collection services, including in newly launched or extended curbside collection services. For example, Target reported that stores enabled more than 75% of its digital sales in its second fiscal quarter ending July 31, 2020.