May 12, 2022
10 min

Boohoo Group (AIM: BOO) Company Profile

Insight Report
Company Profiles

albert Chan
Boohoo Group
Sector: Online apparel retail Countries of operation: Global operations, with Australia, France, Germany, the UK and the US as major markets Key product categories: Accessories, apparel, beauty and footwear Annual Metrics [caption id="attachment_147158" align="aligncenter" width="700"]Annual Metrics Fiscal year ends on February 28 of the same year[/caption] Summary Founded in 2006 and headquartered in Manchester, Boohoo Group PLC is a UK-based online retailer of low-priced fashion. The company’s brands include Boohoo, BoohooMan, Burton, Coast, Debenhams, Dorothy Perkins, Karen Millen, MissPap, Nasty Gal, Oasis, PrettyLittleThing, Wallis and Warehouse, which design, source, market and sell accessories, apparel, beauty products and footwear, aimed at consumers aged 16–40. The group operates across the globe with major markets in Australia, France, Germany, the UK and the US. Company Analysis Coresight Research insight: Boohoo has reported strong double-digit sales growth in the last six years. The company has grown from a single-brand retailer into a multi-brand one and has been steadily investing to diversify its offerings through acquisitions. This multi-brand strategy, led by its “test and repeat” model, has supported its sales growth and margins. Furthermore, the company has performed strongly amid the Covid-19 pandemic, which fueled an unprecedented surge in demand for online apparel across the globe. In fiscal 2022 (ended February 28, 2022), its number of active customers increased by 10% year over year, reaching 20 million. The company also witnessed a 14% increase in orders from active customers, with the order frequency up 4% year over year. The company has significantly expanded its total addressable market through its recent (since June 2020) acquisitions and integrations of department store Debenhams, Arcadia Group brands Burton, Dorothy Perkins and Wallis, and womenswear brands Oasis and Warehouse. Furthermore, Boohoo is capitalizing on its recent strategic partnerships, such as with brand franchise operator Alshaya Group in Kuwait, with online fashion retailer About You in Germany and with UK-based fashion e-commerce platform Very, to bolster business expansion. However, the company’s international proposition in overseas market, mainly in its key US market, has been impacted owing to delivery delays. Nevertheless, Boohoo’s US distribution center, which is expected to be operational by 2023, will facilitate a step-change in the company’s delivery proposition, enabling it to offer next-day delivery in the US, compared to eight to 10 days currently. Higher freight costs remain a key challenge for the company—and impacted its EBITDA by about £60 million ($82 million) in fiscal 2022 versus pre-pandemic costs. Boohoo anticipate these costs to trend down towards more normalized levels in the medium term.
Tailwinds Headwinds
  • Ongoing strong demand for online apparel shopping, coupled with structural shifts to e-commerce
  • Substantial growth in its active user base
  • Opportunities to expand in key growth markets, such as the US, and enter into new markets
  • Opportunities to form partnerships with retailers and broaden collaborations with existing retail partners
  • Strong competition from other online apparel retail platforms, such as ASOS and Zalando
  • High freight costs
  • Investigation into allegations that employee conditions in the company’s UK supplier factories are not socially responsible
  Strategy On May 5, 2022, Boohoo updated its strategy, centering on the following four areas: 1. Expand internationally
  • Scale up internationally with focused investment in key territories.
  • Accelerate growth opportunities in the US through opening of a distribution center in 2023—Boohoo is investing £125 million ($172 million) in its Sheffield distribution center, with a payback period of about five years.
  • Enter into strategic wholesale partnerships to complement its direct-to-consumer (DTC) offering and build consumer awareness.
  • Drive consumer engagement across the globe through physical events, such as Coachella in the US, and by deploying key influencers.
2. Invest in people and infrastructure
  • Open new warehouses to increase sales capacity.
  • Invest in warehouse automation to drive efficiency and achieve supply chain optimization.
  • Strengthen its leadership team with key hires.
3. Develop its technology and multi-brand platform
  • Invest in technology to develop the platform and expand its capacity and capability.
  • Acquire new brands and integrate them within the company’s multi-brand platform.
  • Upgrade front-end technology, such as launch of headless technology platform and innovative content offering, including gamification.
  • Digitize back office functions to support scaling of its platform and launch supplier hub to improve onboarding and engagement process.
4. Transform governance and supply chain oversight with increased transparency
  • Increase emphasis on near shore sourcing to shorten lead time to market, improve visibility and drive flexibility.
  • Strengthen corporate governance and maintain oversight of compliance and standards.
  • Take action on climate change and sustainability and engage with communities. For instance, as member of Better Cotton Initiative (BCI), continue to make progress in sustainable cotton sourcing.
  • Develop resale platform with in-house technology and enter into rapidly growing resale market.
5. Lead the apparel e-commerce market
  • Use social media channels and emails to build brand awareness.
  • Work with a growing number of influencers to promote brand loyalty and engage customer interest.
  • Explore new categories, channels and markets.
Revenue Breakdown (FY22) Revenue Breakdown (FY22) Company Developments
Date Development
April 26, 2022 The Oasis brand, in partnership with the online fashion rental platform Hirestreet, launches a rental scheme, allowing shoppers to rent holiday outfits, new season occasionwear and workwear
April 21, 2022 Adopts artificial intelligence-(AI) powered Aiimi Insights Engine platform to ramp up data-driven personalization and marketing
March 20, 2022 Collaborates with CottonConnect, a company focused on creating more sustainable cotton supply chain, to launch a sustainable range manufactured from sustainably-grown cotton. Boohoo, in collaboration with CottonConnect, have so far trained 2,500 farmers in Pakistan about the advantages of sustainable cotton manufacturing.
March 17, 2022 In collaboration with German inspection company TÜV Rheinland, introduces an in-house textile and apparel laboratory in Manchester, the UK, to enable cost-effective, efficient and speedy in-house garment testing for its brands, and offer its supplier better visibility of product performance.
March 3, 2022 Suspends its operations in Russia amid Russia-Ukraine heightening war tension
February 21, 2022 Collaborates with Paris Hilton to advertise the brand at the American celebrity’s metaverse fashion week
February 8, 2022 Partners with social enterprise Fashion Enter to provide student apprenticeships in the UK
February 7, 2022 PrettyLittleThing banner enters the metaverse through its first-ever virtual model
February 4, 2022 Launches its own vegan and 100% cruelty-free beauty brand Boohoo Beauty. Boohoo Beauty, featuring over 50 products, is available exclusively at boohoo.com, with prices ranging from £3.0 ($4.1) to £25.0 ($34.3)
January 26, 2022 Starts manufacturing at its first-ever 23,000 square feet factory in Leicester, the UK. The move came after a company review found that there were many several shortcomings in its Leicester supply chain. Boohoo also plans to use the manufacturing site as a training facility for its suppliers.
December 17, 2021 Expands its presence in Asia through the launch of its websites in Hong Kong, Japan, Singapore, South Korea and Taiwan
December 13, 2021 Launches its first-ever NFT (non-fungible token) collection
December 3, 2021 Opens Debenhams flagship beauty store at Manchester Arndale shopping center in Manchester. The new store, spread across two floors, covers a total area of 7,552 square feet of retail space.
November 15, 2021 BoohooMan launches its first augmented reality (AR) campaign for Black Friday—a forward move into the digital space
October 14, 2021 Announces the launch of a new clothing line, Boohoo x Megan Fox, in collaboration with American celebrity and entrepreneur Megan Fox
October 13, 2021 Joins the Canada-based video and interactive platform OOOOO Entertainment Commerce (OOOOO). OOOOO enables retailers and brand owners to share product-based opinions directly to consumers through shoppable livestreaming and videos.
October 5, 2021 Debenhams launches a new online marketplace post its takeover by Boohoo in January 2021. The new website, supported by software as a service (SaaS) platform Mirakl, rolled out 200 brands at the time of the launch.
August 9, 2021 Opens up its supply chain to customer viewing to bolster consumer confidence in the retailer’s operations
July 15, 2021 Partners with Kuwait-based retail franchise operator Alshaya to expand former’s Debenhams brand in the Middle East
June 21, 2021 Announces plans to grow its own sustainable cotton in Pakistan amid increasing concerns over the mass production of the raw material in Xinjiang, China, where suppliers currently face allegations of human rights violations. The retailer will source its cotton from Pakistan in the first half of 2022.
May 13, 2021 Launches a new recycled clothing range that uses 95% recycled polyester and 5% elastane
April 13, 2021 Purchases a new office in Soho, London. The office will cater to the retailer’s all London-based brands and products, and will provide technology and a central support team. Boohoo’s presence in London has grown substantially through its recent acquisitions of Burton, Debenhams, Dorothy Perkins, Oasis, Perkins, Wallis and Warehouse brands.
April 9, 2021 Enters into a long-term lease agreement for a new warehouse in Daventry, the UK. The warehouse is scalable and the retailer expects to invest more than £50 million ($69 million) in the coming years, expanding capacity and offering Boohoo operational flexibility as it grows.
February 8, 2021 Acquires the intellectual property rights, digital assets and e-commerce rights of Arcadia brands Burton, Dorothy Perkins and Wallis, out of administration, for £25.2 million ($34.6 million)
January 25, 2021 Acquires UK-based department store Debenhams from the latter’s administrators for £55.0 million ($75.4 million). The deal includes the department store’s brand assets, e-commerce operations, intellectual property and own-label beauty and fashion products.
December 24, 2020 Unveils plans to open a huge factory with about 60 machinists in Leicester after ending relationships with 64 suppliers in recent months, after the company came under fire over concerns about poor working conditions and overworked and underpaid staff in the company’s suppliers’ factories.
December 21, 2020 Appoints PKF Littlejohn as the group’s auditor, following the resignation of PwC in October 2020. PwC was the group’s auditor for over seven years.
November 17, 2020 Announces the appointment of Shaun McCabe, CFO of Trainline and a non-executive director at AO World, as an independent non-executive director, with immediate effect. McCabe will take on the role of Chairman of the Boohoo’s Audit Committee and sit on the Group’s Remuneration and Nomination Committees.
July 8, 2020 Launches an independent review into its UK supply chain and commits to investing £10.0 million ($12.6 million) to eradicate supply chain malpractice following slavery allegations
July 5, 2020 Faces a modern slavery investigation after a report by the newspaper The Sunday Times found that the company’s supplier’s factories in Leicester were paying its workers as little as £3.50 ($4.37) an hour
Management Team
  • John Lyttle—CEO and Director
  • Neil Catto— CFO and Executive Director
  • Carol Kane—Co-Founder and Executive Director
  • Mahmud Kamani—Executive Chairman

Source: Company reports/S&P Capital IQ

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